3 Ways Online Onboarding Helps Increase Employee Engagement

While the term “onboarding” isn’t new, the significance of this critical period in the employee life cycle is more important than ever as organizations continue to focus heavily on the retention and development of their workforce. The role that PEOs play in helping our clients onboard new employees is truly one of the huge benefits that PEOs provide to small businesses.

Below we have described three ways that onboarding technology has helped our company, Champion, increase employee engagement with our PEO clients.

  1. Increasing Employee Readiness and Productivity Day One

    An online onboarding process is the single most important thing a company can do to increase and employee’s readiness and productivity day one. When a company can make the process of joining the organization simple, fun and informative, it has a significantly greater effect on employee engagement and retention. In fact, The Human Resources Corporate Leadership Council found that increasing an employee’s level of engagement could potentially improve performance by 20 percent and reduce the employee’s probability of departure by a whopping 87 percent.
  2. Making the Onboarding Process Easier to Manage, Saving Time and Money

    In our ever changing world, technology is at the forefront of our way of life. Onboarding employees online is just one more example. More organizations are moving to an online onboarding process to integrate new employees into their company’s culture quickly and efficiently.

    Online onboarding makes it easier for employers to manage the new-hire process. At its most basic level, this use of technology can simply help employers distribute and manage new-hire forms. Though, many companies are also using technology to automate new-hire tasks.

    By completing new-hire paperwork online, PEOs and their client companies can decrease overall production cost as well as increase efficiency and accuracy. For example, online forms eliminate the process of deciphering an employee’s handwriting and interpreting information that has been manually entered into the system incorrectly. In addition, technology provides capabilities in data validation within online forms. For instance, when an employee completes one part of a form, the form can identify other fields that should or should not be completed. This helps to “guide” employees with form completion, minimizes the need for assistance in completing the forms, and reduces the chance for errors.

    However, the employer is not the only one who benefits from using this technology. It also makes the process easier on the employees too. With electronic onboarding, data automatically flows throughout the forms. So for example a new hire only enters their name and address once, and it automatically appears on the remaining forms. As a result, the process of completing new-hire paperwork electronically is significantly reduced because they no longer need to enter the same information over and over.

    Typically onboarding technology makes the process more efficient for employees too because they can complete their new-hire paper work and new employee orientation whenever and wherever they want. This is a huge benefit to employees who are going directly from one position to the next.
  3. Integrating Information About Benefits into the Employee Orientation and Onboarding Process

    Finally, we have seen our client companies and employees take advantage of our use of technology in the new-hire process through the integration of benefits information. Here at Champion, by automating onboarding tasks based on benefit eligibility dates, we have greatly improved our team’s efficiency of bringing new employees onto our benefits programs.

    When we can present a consistent and comprehensive picture of all the benefits available, we have found that employees are more committed to the client company, and in return, the client company is more committed to Champion, their PEO.

Online Onboarding Helps both the Employee and the Employer

While going electronic will assist the new hire, it will also greatly assist your company. There may be a cost of time and resources on the front end in purchasing and implementing the technology, but it is well worth the investment. This technology will enable your organization to convert new-hire data quickly, and then import it efficiently into whatever payroll system you may have. Depending on your process, this could even be automated, eliminating the need for manual data entry and leaving just validation or verification of the data. This makes the process more consistent, efficient and seamless for your clients. You may find – as we have at Champion – that you can pass along the savings to your clients.

PEOs have a unique opportunity to serve their client companies as well as to attract new clients by providing access to this type of technology. Small businesses generally may not be able to afford, implement and maintain this kind of technology on their own. But through a PEO relationship, that same small company can take advantage of all the benefits that online onboarding technology provides.